Musical Fidelity North America

Because Musical Fidelity represents the very best in British hi-fi, we choose only the very best retailers to represent our products in the US and Canada. Our dealer partners are universally praised for their exceptional knowledge of quality audio. Regularly awarded for their stellar customer service and stand behind every purchase with top-notch support the long lifetime of your Musical Fidelity product.

To find a retailer near you, please use the search function below.

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North America Contact Information


Focal Naim

Phone: 1 800 663 9352 Ext. #9


Focal Naim

Phone: 1 866 271 5689 Ext. #9

Service and Support For North American Customers

Thank you for joining the Musical Fidelity family. We take great pride in the quality of our products and hope you will be a satisfied customer for many, many years.


If you have questions about your Music Fidelity product, please start by consulting one or more of the following pages:

If what you’re looking for doesn’t appear on one of these pages, we recommend you contact the authorized dealer from whom you purchased your component.

Service for your Musical Fidelity Product

In the unlikely event you need to return your Musical Fidelity component for service, please follow this procedure:

  1. 1. Download our Returns Form
  2. 2. Fill out the returns form and attach it to your original sales receipt
  3. 3. Contact the dealer from whom you purchased the product and arrange it's return to them

We will do our upmost to repair, test and return your unit as quickly as possible.